My work priorities are to:
- communicate clearly
- empathise with my clients
- do the work well
- charge fairly.
If you instruct me to act for you I will:
- listen to you
- make a plan with you to meet your legal needs
- explain things in plain English
- inform you about stages in your case and how long it may take
- clarify the ways (phone, email, meeting) and how often you want to communicate about your case
- respond to your inquiries promptly
- do the work myself so you are not dealing with lots of different people acting in your case
- keep you informed about important developments in your case
- help you minimise expenses by giving you clear advice about what documents you should provide to me